Anyone can learn to use RPM like an expert—whether you grew up online or can barely tell a browser from a breaker box. Just spend a few minutes glancing through the new “System navigation tips” section of our Knowledge Base! There are some brand-new articles in this section, including these: Tabbing through fields Using […]
It’s time for a new poll! For our first topic, I want to know what you think we should add to the Impairments tab for clients. Should we expand this into a general Medical tab? Weigh in by answering these quick questions: https://forms.office.com/r/wHwwViDcXm You can use your smartphone instead, if that’s easier! Just open up […]
Want to trick your coworkers into thinking you’re a computer whiz? I know an easy way—learn how to use the Find, Filter, and Sort tools in RPM! Check out this brand-new Knowledge Base article for instructions and examples: rpmccs.com/resources/filter-sort/ Tech-savvy or not, you can learn to use these simple tools to save you even more […]
We work hard to make sure RPM is as straightforward as possible. That’s why in version 6.0.9, we’ve removed a redundant bit of functionality to make the Utilities menu simpler. Previously, there was a screen in the Transaction utilities called Void Checks. This was useful nearly a decade ago, when checks could only be […]
The antivirus software on all our RPM Cloud servers will be upgrading from MalwareBytes to SentinelOne this month. SentinelOne performs better on Cloud servers, is more efficient, and provides a higher level of security than the previous antivirus software. For more details about why this switch is a good idea, check out this article by […]
We squashed a quick bug in version 6.0.9 that was impacting reconciliation of deposit tickets. If you’ve reconciled any deposit tickets since upgrading to 6.0.9 and noticed a balancing issue, follow these steps to correct it: Download and install the “6.0.9 A” patch at rpmccs.com/upgrade-update/. This can be done any time, even while other […]
Version 6.0.9 is rolling out! Keep an eye on your email to know when it will be available to you. Listen up, RPM Cloud folks! This final upgrade change is just for you. Have you ever wished you could see exactly which email addresses currently have access to your RPM Cloud server without […]
Version 6.0.9 of RPM will begin rolling out in the next few days! We’ll send you an email when it’s available for you to download and install (or for RPM Cloud, when we’re planning on installing it for you), so keep an eye on your inbox. As usual, we’re making some changes to reports in […]
What else did we do to the transfers in RPM? You guessed it—we made them exportable! Coming up in 6.0.9, we’ve added an “Export Transfer” payment method you can choose when you make transfers between different accounts. This was the topic of a poll back in November, if you recall (and if you don’t, […]