It’s that time of year again…time to reveal some of the exciting new features we’ll be adding to RPM in August with our version 6.0.8 upgrade! We all make mistakes. Sometimes those mistakes aren’t easily fixed, like tripping while carrying a wedding cake or getting a tattoo of a misspelled word. In RPM, though, unlike […]
Drumroll, please… The results of this highly requested poll are in, and the verdict is as follows: While many of you are satisfied with the current payment methods in RPM, more than half of the respondents say they would use additional payment methods if we added them! I specifically asked about “ATM/Cash Withdrawal” and “Credit […]
I recently spoke to a client who told me, “I can learn how to do anything, I just need someone to show me once first.” That conversation, combined with what I’ve heard about different learning styles (visual, auditory, and kinesthetic, among others), inspired me to focus more on re-recording, consolidating, and adding to RPM’s repertoire […]
I’ll get off your case (notes)…just as soon as you check out these poll results! Last week, I sent out a poll asking for input on the idea of editing other users’ case notes in RPM. This poll was very popular—thanks, everyone, for your responses and comments! My first question was about whether […]
And the winner is…”none”! Last week, I asked about the social media platforms you use professionally. Out of all the respondents, the majority (64%) indicated that they either use social media personally (rather than professionally) or not at all. Of the folks who do use social media professionally, 44% use more than one platform. Of […]
One question, two options, over FIFTY votes! We love and appreciate our RPM community! First things first: The graph below shows the results of the voting. By a narrow margin, the existing double-column format of the balance reports won out! Since 23 of you were interested in a single-column option, we’re still going to […]
The results are in! We received some amazing feedback on our recent poll about what to add to the blank space on the Basic tab of the Clients screen. Nearly half of you asked for a “Quick Notes” box, which would allow entry of easily visible notes, reminders, and/or summary information as soon as a […]
Ladies, gentlemen, and folks of all kinds, allow me to present the pièce de résistance—my personal favorite upgrade change! Have you ever started to print checks and thought, gosh, I really wish I could use a different printer or why can’t I see what these checks look like before I waste paper on them? In 6.0.7, […]
Picture this: You’re importing deposits for your clients. There’s one that just won’t work, and you’ve triple-checked that the claim number is correct. What gives? As it turns out, it’s rare but possible for one of your client’s SSNs to be an exact match for a different client’s claim number. To prevent this from ever […]