Optimizer

This article only applies to RPM Onsite licenses using an Access database. To view the type of license you have, open the System Info screen under the RPM Help menu.

The Optimizer is used to compact your RPM database and repair any errors.  The Optimizer should be run on a regular basis, such as monthly. It should also be run before installing upgrades and after archiving case notes or transactions. It may also need to be run following a network or power outage. Some RPM errors will instruct you to run the Optimizer.

Any user can run the Optimizer. However, all other users must have RPM closed while the Optimizer is run.

If you have RPM open, follow the Optimzer from RPM instructions below. If you cannot open RPM, follow the Optimizer from Windows Start Menu instructions.

Optimizer from RPM

If RPM is open, open the Tech Support screen (1) under the Help menu. Click Optimizer (2).

Follow the prompts to run the Optimizer.

The Optimizer may take several minutes to complete, depending on the size of your data file and when it was last run.

A message will display when complete.

Optimizer from Windows Start Menu

To run the Optimizer, enter Optimizer in the Windows Search box (1). Click on the Optimizer (2) app to run the utility.

Follow the prompts to run the Optimizer.

The Optimizer may take several minutes to complete, depending on the size of your data file and when it was last run.

A message will display when complete.