Representative Payee Manager
Written by Shonna Deen
If you are using Chrome to connect to RPM Cloud and your keyboard is not working, an update to Chrome has caused this issue. Follow the steps below to fix the problem. Step 1: On your Chrome browser, open a new tab and copy and paste this into the browser address bar: chrome://flags/#origin-agent-cluster-default Step 2: […]
Written by Shonna Deen
This article only applies to RPM Onsite licenses using a SQL Server database. To view the type of license you have, open the System Info screen under the RPM Help menu. This is only used when upgrading RPM to a newer version in the RPM Upgrade for SQL article. Download the correct SQL Upgrade script […]
Written by Shonna Deen
This article only applies to RPM Onsite licenses using a SQL Server database. To view the type of license you have, open the System Info screen under the RPM Help menu. See all the changes in this upgrade Upgrading to Version 6.0.6 The RPM Client has been upgraded from Access 2013 to Access 365. RPM […]
Written by Jessie Maum
This article only applies to RPM Onsite licenses using an Access database. To view the type of license you have, open the System Info screen under the RPM Help menu. See all the changes in this upgrade Upgrading to Version 6.0.6 The RPM Client has been upgraded from Access 2013 to Access 365. RPM Client workstations must be […]
Written by Jessie Maum
This article only applies to RPM Onsite licenses using an Access database. To view the type of license you have, open the System Info screen under the RPM Help menu. The Optimizer is used to compact your RPM database and repair any errors. The Optimizer should be run on a regular basis, such as monthly. It should also be run […]
Written by Jessie Maum
See the RPM User Guide for more details on the changes below. The User Guide is available on the Tech Support screen under the RPM Help menu. General System Clients Transactions Reconcile Vendors Reports Utilities Changes in previous versions:Version 6.0.0 – 6.0.5Version 5.0.4 – 5.1.1
Written by Jessie Maum
The Refresh Client utility is used to get a new copy of the RPM Client program for an individual user. This is often done when directed by RPM support. The utility can also be used to clear any printer settings saved with checks or other reports or to replace a damaged RPM Client program file. […]
Written by Jessie Maum
Open the System Info screen under the RPM Help menu to see details about your RPM license and installation. With RPM Onsite licenses, the information is needed when installing upgrades, moving RPM or creating backups. We may also ask for the information on this screen when you request technical support. There are 3 different RPM […]
Written by Jessie Maum
RPM will run faster if older transactions are archived. We recommend keeping the previous two years of transactions and archiving any prior to that. Run the Data Statistics report under the Miscellaneous section on the Reports screen to see the total number of transactions and the earliest date. Archived transactions will no longer display on […]