Welcome back to your regularly scheduled RPM polls! This time, I asked you to weigh in about the Assets tab on the Clients screen, which we think could use a rework.   Let’s jump right into the poll results. Fi…

Version 6.1.0 of RPM will begin rolling out in the next week! We’ll send you an email when it’s available for you to download and install (or for RPM Cloud, when we’re planning on installing it for you), so keep…

It’s time to schedule payments even more efficiently than before! In 6.1.0, we’re making a few enhancements to the Schedule Pmts tab on the Clients screen.   First, we’re revealing a new transaction freque…

This upgrade change reveal is a three-for-one! Next month in version 6.1.0, we’ll be releasing some improvements around viewing transactions in RPM.   First, we’re separating the “Amount” column into two side-by-…

Drumroll, please…! For our next upgrade change reveal, we’re unveiling a brand-new subscreen called Update Transaction Dates, which you’ll be able to access when printing checks and exporting XEFTs in version 6.1.0…

Remember the poll we sent out a few months ago about the Impairments tab in RPM? We’re following through with your recommendations, and in 6.1.0, the term “impairments” in RPM will be replaced with “disa…

Today’s reveal is one of the most highly sought-after changes we’ve ever made to RPM: The ability to customize client statuses! In version 6.1.0, you’ll be able to add additional statuses for your clients beyon…

It’s time for another long-awaited upgrade change reveal! In version 6.1.0 of RPM, we’re adding the ability to switch between saved XEFT export templates with the click of a button.   Do you struggle to reme…

August is right around the corner, and our version upgrade to 6.1.0 will be coming with it! Read below to see some changes we’ll be making with that upgrade.   Even more improvements to the Reconcile screen?! Th…

First off—wow! We got a huge number of responses on this poll! Thanks, everyone, for weighing in with your two cents on the Client Statement reports.   If it wasn’t already clear, the results speak for them…

School might be out, but learning is always in! Check out our new Knowledge Base articles and learn how to… Use the Client Information Update screen: rpmccs.com/resources/client-information-update/ Export P…

We’re back! This week’s poll is about changes we might make to the Client Statement reports in RPM.   Weigh in by answering these quick questions: https://forms.office.com/r/aTDMiJjP4n   You can use your smart…

RPM has a lot of features. The Clients screen, in particular, has a wealth of tabs where you can track details about the clients you serve. It’s great to have options, but for some folks, seeing all these options o…

The April showers (of poll questions) have abated; now it’s time to enjoy the May flowers (the sweet, sweet poll results)! This poll might have seemed like a hodgepodge, but all the questions was related to c…

Thanks, everyone, for the impressive engagement with our latest poll about adding signature lines to reports! Without further ado, let’s jump into the results.   The first question was about whether your re…

A whole new poll! This week’s (shining, shimmering, splendid) poll is about the possibility of adding signature lines to reports in RPM. Let your heart decide as you answer these quick poll questions: h…

The results are in! Overwhelmingly, our favorite RPM users (all of you) are interested in seeing clients’ housing information on the Transaction Totals by Group report. This would make it easy to see any address c…

Changes made in RPM? We’ve got the receipts. In fact, they’re already being saved in your system—all you need to do is know where to look.   These records of changes in RPM are called audit events, and you can lo…

This week’s poll is about the annual representative payee report you submit to Social Security for your clients. We want to know if adding address change information to the corresponding report in RPM would be h…

RPM has been around for decades, and during that time, inclusive language has expanded and evolved. One area that continues to change is the language we consider appropriate when talking about medical conditions…

Anyone can learn to use RPM like an expert—whether you grew up online or can barely tell a browser from a breaker box. Just spend a few minutes glancing through the new “System navigation tips” section of our Knowl…

It’s time for a new poll! For our first topic, I want to know what you think we should add to the Impairments tab for clients. Should we expand this into a general Medical tab? Weigh in by answering these quick q…

Want to trick your coworkers into thinking you’re a computer whiz? I know an easy way—learn how to use the Find, Filter, and Sort tools in RPM! Check out this brand-new Knowledge Base article for instructions and…

We work hard to make sure RPM is as straightforward as possible. That’s why in version 6.0.9, we’ve removed a redundant bit of functionality to make the Utilities menu simpler.   Previously, there was a screen in t…

The antivirus software on all our RPM Cloud servers will be upgrading from MalwareBytes to SentinelOne this month. SentinelOne performs better on Cloud servers, is more efficient, and provides a higher level of…

We squashed a quick bug in version 6.0.9 that was impacting reconciliation of deposit tickets.   If you’ve reconciled any deposit tickets since upgrading to 6.0.9 and noticed a balancing issue, follow these st…

Version 6.0.9 is rolling out! Keep an eye on your email to know when it will be available to you.   Listen up, RPM Cloud folks! This final upgrade change is just for you.   Have you ever wished you could see e…

Version 6.0.9 of RPM will begin rolling out in the next few days! We’ll send you an email when it’s available for you to download and install (or for RPM Cloud, when we’re planning on installing it for you), so ke…